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Charlotte, NC
Ordering

Online Ordering for Charlotte Restaurants

Accept orders directly from your website. Help your Charlotte restaurant thrive with commission-free technology.

$2,400/mo

Average Savings

vs. third-party delivery app fees

99.9%

Order Accuracy

with digital order entry

23%

Revenue Increase

average increase in online orders

Charlotte Restaurant Market Overview

Key market statistics for the Charlotte restaurant industry

880,000

Population

4,000+

Restaurants

$32

Avg Order Value

44%

Online Ordering Growth

76%

Mobile Orders

Why Charlotte Restaurants Need Online Ordering

The Queen City's food scene is growing as fast as its population, blending Carolina BBQ traditions with diverse newcomer influences. RestauNax provides Charlotte restaurants with a commission-free online ordering system that puts you in control. With 44% year-over-year growth in online ordering, now is the time to capture your share of this expanding market.

Transform your restaurant with a powerful online ordering system. Accept orders directly from your website and mobile app with zero commission fees. Keep 100% of your revenue while providing customers with a seamless ordering experience.

Serving restaurants across Charlotte:
NoDa
South End
Plaza Midwood
Dilworth
Uptown
Local Challenges
  • Third-party ordering platforms like DoorDash and Grubhub charge 15-30% commission on every order, eating into already thin margins
  • Manual order entry creates errors that result in remakes, refunds, and unhappy customers
  • In a metropolitan area of 880,000 residents, intense competition makes customer retention critical for survival
  • Among 4,000+ restaurants, Charlotte eateries must differentiate through technology and service
  • Charlotte's diverse food scene with Carolina BBQ, Southern, Soul Food and more requires menus that showcase variety while remaining easy to navigate online
Your Opportunity
  • Accept orders 24/7 directly from your website with zero commission fees
  • Reduce phone order errors with digital order entry that goes straight to your kitchen
  • Increase Charlotte's average order value of $32 even higher with strategic upsells and modifiers
  • Capture your share of Charlotte's 44% year-over-year online ordering growth
  • Serve Charlotte's 880,000 residents with round-the-clock online ordering

Online Ordering Features for Charlotte Restaurants

Everything you need to succeed in Charlotte's competitive restaurant market.

Real-Time Menu Management

Update your menu instantly. Add items, change prices, and mark items as sold out in real-time.

Smart Order Routing

Orders automatically route to your kitchen display or printer. Never miss an order again.

Customer Accounts

Customers can save their favorites, reorder easily, and track their order history.

Multiple Payment Options

Accept credit cards, Apple Pay, Google Pay, and cash on delivery.

Charlotte's Culinary Identity

Charlotte's food scene reflects North Carolina's BBQ traditions while embracing diversity from newcomers. The city has 50+ craft breweries and a growing international food scene.

Famous Charlotte Dishes
Lexington-Style BBQ
Carolina Pulled Pork
Pimento Cheese
Livermush
Hush Puppies
Red Slaw
Popular Cuisine Types
  • Carolina BBQ
  • Southern
  • Soul Food
  • New American
  • Craft Beer & Gastropub
AI-POWERED TECHNOLOGY

Built on Cutting-Edge AI

RestauNax uses 7 AI features to help Charlotte restaurants take more orders, increase revenue, and save time.

Get your Charlotte restaurant online fast. AI reads your existing menu and builds your digital ordering system in minutes, not days.

Primary Feature
AI Menu Parsing

Upload any menu format and AI extracts all items automatically

Go live in minutes, not days

Setup Time: Minutes
Accuracy: 99%+
AI Deal Generation

AI analyzes your menu and suggests profitable meal combos

Increase average order value with strategic bundles

AOV Increase: +15-25%
Bundle Success Rate: 3x orders
AI SEO Keywords

AI generates optimized keywords for local search ranking

Rank higher in 'restaurants near me' searches

Keyword Suggestions: Unlimited
Local Focus: Yes
AI Modifier Suggestions

AI suggests relevant add-ons and modifications for menu items

Maximize revenue per order automatically

Upsell Rate: +20%
Customer Satisfaction: Higher
AI Image Generation

Generate professional menu item photos instantly

Save $50+ per photo on professional photography

Powered by Google Gemini
Time to Generate: Seconds
Cost Savings: $50+/photo
AI Phone Ordering

24/7 intelligent phone order taking with consistent upselling

Never miss a call, increase order value by 18%

Powered by Retell AI + Claude
Calls Answered: 100%
Order Value Increase: +18%
AI Email Templates

Generate professional marketing emails in seconds

Professional marketing without the copywriter cost

Time to Create: 30 seconds
Open Rate Increase: +25%

All 7 AI features included with every RestauNax plan for Charlotte restaurants. No extra fees.

MANUAL VS AI

Why Charlotte Restaurants Choose AI

See how AI Menu Parsing transforms restaurant operations compared to traditional methods.

Traditional Way
With RestauNax AI
Building digital menu
TRADITIONAL WAY

Manual data entry, days of work

WITH RESTAUNAX AI

Upload photo, done in minutes

Days → Minutes
Building digital menu
Days → Minutes

Manual data entry, days of work

Upload photo, done in minutes

Menu accuracy
TRADITIONAL WAY

Typos, missed items, pricing errors

WITH RESTAUNAX AI

99%+ extraction accuracy

Near-perfect import
Menu accuracy
Near-perfect import

Typos, missed items, pricing errors

99%+ extraction accuracy

AI-Powered Online Ordering
Built for Charlotte restaurants
INTERACTIVE

Calculate Your Charlotte ROI

See how much your restaurant could save with Online Ordering. Adjust the sliders to match your business.

Your Restaurant Details

Monthly Orders

500

1003,000

Average Order Value

$35

$15$100

Estimated Missed Calls

15%

5%40%

Based on Charlotte average labor costs and market data. Results are estimates and may vary.

Monthly Benefit

$5.6K

savings + revenue

Annual Benefit

$67.2K

projected yearly

ROI

2715%

return on investment

Payback Period

Less than 1 week

MONTHLY BREAKDOWN

Recovered Revenue (75 missed calls)

+$1.8K

Upsell Revenue (15% increase)

+$2.6K

Labor Savings

+$1.1K


Total Monthly Value

$5.6K
SUCCESS STORY

How a carolina bbq eatery in NoDa saved $912 - $1.4K/month

The Challenge

Like many carolina bbq eatery owners, Mike was watching profits disappear to third-party delivery app commissions. Every order through DoorDash meant giving up 29% of revenue.

The Solution

After researching alternatives, Mike chose RestauNax. The promise of keeping 100% of revenue—with no percentage taken on orders—was exactly what the carolina bbq eatery needed.

The Results

$912 - $1.4K

Commission Saved

Monthly

+24%

Order Value Increase

60%

Direct Orders

Within 3 months

Our carolina bbq menu has over 50 items with customizations. Other systems couldn't handle it. RestauNax made it simple for customers to build their perfect order.

EO
Elizabeth O.
southern eatery, NoDa
Ready to write your own success story?

Join Charlotte restaurants already using RestauNax Online Ordering.

SUCCESS STORIES

What Charlotte Restaurant Owners Say

Join the growing number of Charlotte restaurants using RestauNax for Online Ordering.

Our carolina bbq menu has over 50 items with customizations. Other systems couldn't handle it. RestauNax made it simple for customers to build their perfect order.

EO
Elizabeth O.
southern eatery, NoDa

As a small neighborhood new american restaurant in Charlotte, we thought online ordering was only for big chains. RestauNax proved us wrong - we're now competing with anyone.

CG
Christopher G.
neighborhood new american restaurant, NoDa

Within the first month, our average order value went up 27%. The upselling suggestions are smart and our customers actually appreciate them.

17% higher order values

EW
Emily W.
family-owned craft beer & gastropub restaurant, NoDa

4.9/5 Average Rating

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Trusted by 1,000+ restaurants nationwide

Why Choose RestauNax Online Ordering?

  • Zero commission fees - keep 100% of your revenue
  • Orders go directly to your kitchen
  • Build your own customer database
  • Increase average order values with upsells
  • Reduce phone order errors
  • 24/7 automated order acceptance
Ready to Transform Your Charlotte Restaurant?

Join restaurants across Charlotte using RestauNax to grow their business with online ordering.

Book a Demo

Free setup • No contracts • Cancel anytime

Iconic Charlotte Restaurants

Join these legendary Charlotte establishments in embracing modern technology. Online Ordering helps restaurants of all sizes compete and thrive.

Price's Chicken Coop

Fried Chicken

Famous for: Cash-only fried chicken since 1962

Mert's Heart & Soul

Soul Food

Famous for: Southern soul food classics

Kindred

Southern Fine Dining

Famous for: Southern-inspired fine dining in Davidson

Mac's Speed Shop

BBQ

Famous for: BBQ and beer destination

Frequently Asked Questions

Common questions about online ordering for Charlotte restaurants.

Most restaurants are up and running within 24-48 hours. Our team handles the setup, menu upload, and testing to ensure a smooth launch.

No! Customers can order directly from your website on any device. We also provide an optional branded mobile app for customers who prefer apps.

Orders can be received via tablet, kitchen display system, thermal printer, or integration with your existing POS system.

Yes, you have full control over your online ordering hours, which can be different from your dine-in hours.

We support all major credit cards, Apple Pay, Google Pay, and you can enable cash on delivery or pickup.

More Solutions for Charlotte Restaurants

Explore other ways RestauNax can help your restaurant grow.

Ready to Grow Your Charlotte Restaurant?

Join thousands of restaurants using RestauNax to increase revenue and build customer loyalty.